"what i see when i run" (WISWIR) owns this website and its content. By entering the site you agree to be bound by the following terms and conditions.
The information, content and materials displayed on this website is the property of WISWIR. You may not use any of the content except as provided in these terms and conditions. Any copying, rearrangement, redistribution, modification, use or publication by you of any content or any part of the website, except for the limited rights of use granted hereunder, is strictly prohibited.
WISWIR aims to ship products within 7 working days. The production of orders is subject to processing and handling. To ensure the highest standards of quality in printing and packaging, some deliveries might take up to 21 days. If in the event that your item is out of stock, you will be notified and refunded in full within 48 hours of your order confirmation. During holiday season, delivery time may be affected and temporary unavailable in selected areas due to bad weather or traffic condition and other unforeseen circumstances.
All transactions are processed via Paypal in USD.
Overseas shipments may be subject to import duties and tax.
WISWIR has no control over these charges and accepts no responsibility for any additional overseas costs. Hence, any additional charges shall be borne by the customer. All shipments will be packed in a hard tube and delivered by Singapore Post. A tracking number will be supplied for international orders only. We are unable to offer refunds or returns on any overseas goods, unless under special circumstances.
WISWIR will only except returns in the rare event of damaged shipments. These returns must be reported via e-mail within 5 business days after the shipment has arrived. Once a return has been reported, you have 10 business days to ship the item back. The cost of shipping the item back will be borne by the customer and you are advised to use the same method to ship the item back. Once the damaged item is received, it will be evaluated and a replacement, if available, will be sent within 7 business days. If this scenario occurs, please understand that every care is take to package and ship each product. If an item gets damaged, it isn’t due to the handling or packaging on WISWIR part. WISWIR would never ship a damaged or poorly packaged item. Once the shipment has left the premises, WISWIR lays all trust and assurance in Singapore Post.
Once the product has been dispatched to Singapore Post, the risk of loss will not be borne by WISWIR. If Singapore customers have not received the goods within 7 days of the shipping confirmation email or overseas customers haven’t received the goods within 40 days of the shipping confirmation email, please notify us via email and we will do our best to resolve the problem.